Placing an Order

 

Using the Sunuva Online Store

  1. From the listing page, click on the product you would like to view in more detail.
  2. To add this product to your basket, first select the desired size and then the quantity.
  3. Click the "Add to Basket" button. This item is now placed in your basket. You can either continue shopping or checkout by clicking the checkout button. Please note: Items in your basket will not be reserved until the checkout process has been completed. If an item is no longer available, you will be notified at the basket page.
  4. Now follow the simple instructions to complete the checkout process. You may checkout as a guest, or you can create an account. By creating an account, you can simplify the checkout process for future visits.
     
If you're struggling, don't despair! We appreciate not all our customers are "computer-savvy", so if you'd prefer to place your order over the phone, that's fine. Please call our friendly customer care team on +44 (0)800 7789 789
 

Placing an order for the first time

Ordering from the Sunuva online store is simple. With a few clicks you can be on your way to receiving your first order;

  1. Select the range you wish to view from the top navigation menu. You can either make a selection from the drop down menu or click the range name (i.e. Boy's) to view the all products available within that range.
  2. From the listing page, click on the product you would like to view in more detail.
  3. To add this product to your basket, first select the desired size and then the quantity.
  4. Click the "Add to Basket" button. This item is now placed in your basket. You can either continue shopping or checkout by clicking the checkout button. Please note: Items in your basket will not be reserved until the checkout process has been completed. If an item is no longer available, you will be notified at the basket page.
  5. Now follow the simple instructions to complete the checkout process. You may checkout as a guest, or you can create an account. By creating an account, you can simplify the checkout process for future visits.

If you've ordered before

If you have ordered previously from the Sunuva Online Store, you can speed up your checkout by using details stored in your account;

  1. Log into your account by clicking on the login button in the top right area of the screen.
  2. Enter your username and password. You will now be logged in. You will find the checkout process already contains your address details. As a security measure, Sunuva will NOT store any of your payment card details. You will need to submit this information each time you shop.
  3. Select your collection from the top navigation menu. You can either click on a specific product type from the drop down menu or click the collection name (i.e. Boy's) to view the entire range available.
  4. Click on the product you would like to view in more detail.
  5. Select your size and finally quantity from those available.
  6. Click the "Add to Basket" button. This item is now placed in your basket. You can either continue shopping or checkout by clicking the checkout button. Please note: Items in your basket will not be reserved until the checkout process has been completed. If an item is no longer available, you will be notified at the basket page.
  7. Now follow the simple instructions to complete the checkout process. Your billing and delivery addresses should be automatically completed using information from your account.