For standard delivery , at a cost of £4.95, we aim to dispatch your goods within 3 working days of receipt of your order, excluding weekends and bank holidays, although it is usually sooner than this.
Orders placed on the weekends or public holidays will be processed on the next working day.
Our UK Next Day Delivery service is available at a cost of £9.95 for any order. Orders must be placed before 12 noon to qualify. We also offer a Saturday UK Delivery service at a cost of £13.95.
We cannot offer an expedited service outside of the United Kingdom.
- UK Standard Delivery- All orders should be received within 3-5 days excluding weekends and bank holidays.
- UK Next Day Delivery - qualifying orders placed before 12 noon on a Friday will be delivered on Monday. Excludes national bank holidays.
- UK Next Day Delivery - qualifying orders placed on Saturday or Sunday will be delivered on Tuesday. Excludes national bank holidays.
- Saturday Delivery - qualifying orders must be placed by 12 noon on a Friday. Excludes national bank holidays.
To ensure that your order reaches you safely, all packages are tracked and require a signature at the point of delivery. If you are unable to accept the delivery, the courier will leave instructions on how to retrieve your parcel. Should you have any problems with your delivery, please contact our Customer Care team at [email protected].
UPDATE: Please note that due to the exit of the United Kingdom from the European Union, our shipping prices have been updated to reflect additional courier costs.
|Destination||Courier||Processing & Despatch Time||Delivery Time||Cost|
(England, Wales, Scotland)
|Royal Mail Next Working Day
|1 working day||1 working day||£9.95|
(England, Wales, Scotland)
|Royal Mail Tracked 48
|within 3 working daysof receipt of your order||2 - 3 working days||Free delivery over £120from £4.95 under £120 spend|
|DHL Express||2 - 3 working days||Free delivery over £120from £9.95 under £120 spend|
Isle of Man
|2 - 3 working days||Free delivery over £120from £15.95 under £120 spend|
Zone 1: EU 1
|DHL Express Europe||up to 5 working days||Delivery calculated at checkout|
|Zone 2: EU 2||
up to 5 working days
|Zone 3: Americas||DHL Express Worldwide||up to 5 working days||Delivery from £24.95 under £580 ($800) spend
from £49.95 over £580 ($800) spend
|Zone 4||up to 7 working days||Delivery calculated at checkout|
Countries not listed below, shipping cost will be determined at checkout.
Zone 1: Austria, Belguim, Czech Republic, France, Germany, Hungary, Ireland, Italy, Luxembourg, Monaco, Netherlands, Spain.
Zone 2: Balearic Islands (Spain), Bulgaria, Croatia, Denmark, Greece, Norway, San Marino (Italy), Poland, Portugal, Sweden, Switzerland.
Zone 3: Canada, Mexico, United States of America.
Zone 4: Canary Islands (Spain), Cyprus, Gibraltar, Latvia, Lithuania, Turkey, Ukraine.
Zone 5: Australia, Bahrain, Bangledesh, Bhutan, Brunei, China, Egypt, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kuwait, Macau, Malaysia, Malta, New Zealand, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, UAE, Vietnam.
Zone 6: Antiga & Barbuda, Bahamas, Barbados, Bermuda, Brazil, British Virgin Islands, Cayman Islands, Chile, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Guatemala, Guyana, Jamaica, Netherlands-Antilles, St Vincent & Grenadines, South Africa, St Lucia, Turks & Caicos.
Zone 7: Cape Verde, Fiji, Grenada, Ivory Coast, Madagascar, Maldives, Mali, Marshall Islands, Mauritius, Morocco, Seychelles.
Once your order has been dispatched, you will receive a dispatch confirmation email. You are able to track your delivery by using the tracking number supplied on this confirmation email. This will either be a Royal Mail or DHL tracking number.
With your tracking code, you can use the tracking tools available at Royal Mail Trace & Trace, DHL Tracking.
UK customers, click HERE for Royal Mail.
International customers, click HERE for DHL tracking.
All our International standard deliveries are shipped via DHL Express. For International orders, delivery times will vary accordingly by destination and delivery service selected. Please see the table above for delivery times provided by our delivery partners. Please note the times provided are an indication of transit time, once your order has been dispatched.