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Please Note: due to the high volume of orders at this time, there may be a slight delay in delivery.
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Help Centre

How May We Help You?

Here at Sunuva we pride ourselves on our friendly and knowledgeable customer care team. We aim to answer all of your questions by phone, email or live chat. You may find the answer to your question by reading our detailed help sections below. We've categorised our help sections to make it easier to find the information you are looking for:


Using the Sunuva Online Store - Placing an order for the first time, or even if you've ordered before


Cancelling Your Order under DSR, Our Return Policy, Our Exchanges & Refunds Policy and Faulty Goods


Accepted Payment Methods, Payment Information and Paying For Your Order


Delivery Charges, Delivery Information and Tracking Your Order

Products & Sizing

Size Chart and Frequently Asked Questions

Contacting Sunuva

For general queries and customer order enquiries, email our Customer Care team on [email protected]
For Wholesale enquiries, please contact our wholesale team on [email protected]
For Press and Marketing enquiries, please email [email protected]

Sunuva Blog

Our latest news, stories and adventures are just a click away.